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Manual
You can download our DRO operation and scale installation manuals here.
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Troubleshooting FAQ
Please see our list of frequently asked questions (FAQ) to see if the solution to your problem is advised here.
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Low cost no longer means no support or service. Due to the exceptional value for money, counters or linear scales can be replaced for less than the cost of “service” by international brands. Plus, you get a full 12 month warranty! Simply change a DRO or scale and save yourself $$$ in the process! Or, call on one of our international dealers to assist you.
For any assistance with our DRO or scales, please contact: service@dro.com.tw
Manual
Download Manuals –
Troubleshooting FAQ.
First make sure DRO is not in a special function mode, if yes exit.
Exchange one axis of linear scale with another – if the problem moves to another axis then the problem is with the linear scale. If the problem is the same then the DRO unit is faulty. Please contact your dealer for a replacement.
Change count direction in DRO set-up. Press the decimal point key when DRO is turned on during self check. Press the down arrow key until “X-DIR” is shown. If direction is wrong in Y axis, press down arrow key again, Etc. Enter 0 for positive count and 1 for negative count. To quit settings, press down arrow twice, then decimal point key.
The DRO stores axis position immediately at power off. This position will be displayed when unit is turned on again. Please note that the DRO cannot track movement of machine when there is no power – so please ensure machine is not moved.
Yes, our DRO’s are compatible with several international brands of linear scale. However, please contact your local dealer for advice as some connections and signals are not the same.
Yes, our scales are compatible with other brands of DRO. However, please contact your local dealer for advice as some connections and signals are not the same. Do not attempt to connect unless you have verified connection compatibility.
Please download product manual here and refer to page 117 / 118.
